We are here to serve you. AT the same times all customers are to be honest at all times if we find you are not honest at any time as in refunds for an item that really works you will not get any refund at all. We are not liable for any damage done at your home after a purchase.Orders will only be sent out after money is recieved in the paypal account.We will with hold your order until after we recieve the money. The order can only be with held for 2 weeks. After two weeks we will put the item bac for sale again.